Carrytel

19 reviews

(2.6/5)
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Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
32% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

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Network Coverage of Carrytel

Carrytel offers residential internet plans in the following cities: Scarborough , North York , Windsor , Trois-Rivières , Lévis

Find the best & cheapest Carrytel home internet plans in Canada

Carrytel offers 19 Internet plans in Canada
They offer speeds from 15Mbps to 150Mbps and prices from $37.44 to $82.44. They offer the following technologies: cable, dsl-fttn

Unlimited

Cable Internet 15 15 Mbps Cable Download speed Unlimited Monthly usage $59 Upfront payment $42.45 Average monthly price over 2 years $1018.76 For 2 years Link not supplied by Carrytel
Cable Internet 60 60 Mbps Cable Download speed Unlimited Monthly usage $59 Upfront payment $52.45 Average monthly price over 2 years $1258.76 For 2 years Link not supplied by Carrytel

Cheapest

Cable Internet 60 60 Mbps Cable Download speed Unlimited Monthly usage $59 Upfront payment $37.45 Average monthly price over 2 years $898.76 For 2 years Link not supplied by Carrytel
Cable Internet 60 60 Mbps Cable Download speed Unlimited Monthly usage $59 Upfront payment $37.45 Average monthly price over 2 years $898.76 For 2 years Link not supplied by Carrytel

Fastest

Cable Internet 150 150 Mbps Cable Download speed Unlimited Monthly usage $69 Upfront payment $62.87 Average monthly price over 2 years $1508.76 For 2 years Link not supplied by Carrytel
Cable Internet 120 120 Mbps Cable Download speed Unlimited Monthly usage $59 Upfront payment $82.45 Average monthly price over 2 years $1978.76 For 2 years Link not supplied by Carrytel

More about Carrytel

19 reviews

(2.6/5)
Carrytel https://www.planhub.ca/img/logo/internet/carrytel.png 19 2.6
Carrytel
1
2020-12-16

Ordered it when we first moved to Hamilton. W
Despite ordering it weeks in advance we were still told we'd have to wait an additional week + for it to be installed. We confirmed and had them call and confirm multiple times that we needed a technician to actually come set it up to the house as we have no previous connections set up. When the day they had picked finally came and went they did not send anyone, flipped a switched and started to charge us. Told us we'd have to wait another week after we called to say we had no internet still. Ended up canceling and getting 0 money back from them, including nothing back for the "deposit" for the modem after waiting a month. So a great company to go with if you plan on spending $200+ on internet you don't ever actually receive.

PlanHub
Carrytel
2
2020-12-16

Carrytel is the worst internet provider. I joined in early of November 2020 and I canceled their service in mid-December 2020.
In most of the time, internet speed was very slow with a number of disconnections. Based on other reviews, I just decided to call and cancel the service. It is not worth the hassle.

PlanHub
Carrytel
3
2020-12-15

Are a customer for two years. I never received a stable, consistent service. Very polite employees and service response almost always quick. The internet service though is not good, regular interruptions. I am paying for and am supposed to have 50/10 MBPS. Never had this speed. Recently the co. increased the price by $20. per month with little warning! Right now I am paying 51.73 including tax for a coverage between 8 and 22 MBPS download!

PlanHub
Carrytel
2
2020-12-11

Slow speeds- Billing is every 30 days, so for people with fixed income, it is very inconvenient and subject to late fees. Their billing system does not allow for changes whatsoever.

PlanHub
Carrytel
4
2020-10-29

They are a very low budget and affordable ISP, but uses very basic & low technology Modem/Routers.

PlanHub
Carrytel
1
2020-10-07

worse internet, very bad provider, never ever reccomend to anyone

PlanHub
Carrytel
3
2020-09-22

Almost a day of each month we do not have internet.

PlanHub
Carrytel
3
2020-06-22

It's cheap but the service isn't great, I prefer to spend a bit more for a better network

PlanHub
Carrytel
4
2020-03-03

I pay for 30 mbps cable, but get and average of 15-20 but i figure that that is normal. They fully disclose that they don"t guarantee the speed, and I understand that they are using the big cable company's infrastructure.

PlanHub
Carrytel
2
2020-02-28

The service cuts regularly (between a few seconds to a few hours). I have to - + 3 times a week to restart the router so that it works I called several times for this problem and nothing changes. There are days that I find it difficult to send an email. I know my network is on dsl that's why I'm looking for cable now

PlanHub
Carrytel
4
2020-02-27

cable 30-10 at 34.99 $, the system asks us to pay for 12 months, it's tanning, but the company credits when there are errors, better than Transat telecom

modem rented at $ 50 deposit, refundable upon disconnection

PlanHub
Carrytel
1
2020-12-13
PlanHub
Carrytel
3
2020-12-08
PlanHub
Carrytel
5
2020-10-29
PlanHub
Carrytel
3
2020-10-25
PlanHub
Carrytel
1
2020-10-14
PlanHub
Carrytel
1
2020-09-03
PlanHub
Carrytel
2
2020-08-18
PlanHub
Carrytel
5
2020-02-25
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