Gemstelecom

11 reviews

(3.2/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
73% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Network Coverage of Gemstelecom

Gemstelecom offers residential internet plans in the following cities: Montréal , Ottawa , Laval , Quebec City , Gatineau , Windsor , Québec , Saguenay , Trois-Rivières , Hamilton , Longueuil , St Catharines , Sherbrooke , Burlington , Oakville , Drummondville , Lévis , Kingston , Shawinigan ,

Find the best & cheapest Gemstelecom home internet plans in Canada

Gemstelecom offers 85 Internet plans in Canada
They offer speeds from 5Mbps to 400Mbps and prices from $25.61 to $97.28. They offer the following technologies: cable, dsl-fttn

Unlimited

Extreme High Speed 60 Plus (with 1 year agreement) 60 Mbps Cable Download speed Unlimited Monthly usage $54.99 Upfront payment $52.28 Average monthly price over 2 years $1254.75 For 2 years Get more details
Extreme Speed 30 (with 1 year agreement) 30 Mbps Cable Download speed Unlimited Monthly usage $54.99 Upfront payment $47.28 Average monthly price over 2 years $1134.75 For 2 years Get more details
Internet 15 Plus 15 Mbps Cable Download speed Unlimited Monthly usage $163.99 Upfront payment $41.82 Average monthly price over 2 years $1003.75 For 2 years Get more details
Extreme Speed 30 30 Mbps Cable Download speed Unlimited Monthly usage $163.99 Upfront payment $51.82 Average monthly price over 2 years $1243.75 For 2 years Get more details
Extreme High Speed 60 Plus 60 Mbps Cable Download speed Unlimited Monthly usage $163.99 Upfront payment $56.82 Average monthly price over 2 years $1363.75 For 2 years Get more details

Cheapest

Internet Basic 5 (with 2 years agreement) 5 Mbps Cable Download speed Unlimited Monthly usage $15 Upfront payment $25.62 Average monthly price over 2 years $614.76 For 2 years Get more details
Internet Basic 5 (with 1 year agreement) 5 Mbps Cable Download speed Unlimited Monthly usage $64.99 Upfront payment $27.70 Average monthly price over 2 years $664.75 For 2 years Get more details
Internet Basic 5 5 Mbps Cable Download speed Unlimited Monthly usage $173.99 Upfront payment $32.24 Average monthly price over 2 years $773.75 For 2 years Get more details
Internet Basic 5 5 Mbps Cable Download speed 75 GB Monthly usage $15 Upfront payment $25.62 Average monthly price over 2 years $614.76 For 2 years Get more details
Internet Basic 5 5 Mbps Cable Download speed 75 GB Monthly usage $15 Upfront payment $25.62 Average monthly price over 2 years $614.76 For 2 years Get more details

Fastest

Ultimate High Speed 400 (with 1 year agreement) 400 Mbps Cable Download speed Unlimited Monthly usage $54.99 Upfront payment $92.23 Average monthly price over 2 years $2213.55 For 2 years Get more details
Ultimate High Speed 400 (with 2 years agreement) 400 Mbps Cable Download speed Unlimited Monthly usage $15 Upfront payment $85.62 Average monthly price over 2 years $2054.76 For 2 years Get more details
Ultimate High Speed 400 400 Mbps Cable Download speed Unlimited Monthly usage $294.98 Upfront payment $97.28 Average monthly price over 2 years $2334.74 For 2 years Get more details
Platinum High Speed 300 300 Mbps Cable Download speed Unlimited Monthly usage $194.98 Upfront payment $78.11 Average monthly price over 2 years $1874.74 For 2 years Get more details
Platinum High Speed 300 (with 1 year agreement) 300 Mbps Cable Download speed Unlimited Monthly usage $64.99 Upfront payment $78.69 Average monthly price over 2 years $1888.51 For 2 years Get more details

More about Gemstelecom

Gemstelecom
Date of fondation

1993

Network Coverage

Quebec and Ontario (The services of Gems Telecom are available by DSL and by cable in Quebec and Ontario in the zones covered by Bell, Rogers, Vidéotron and Cogeco Cables.)

About

Find internet and telephone services. Residential and business services include fiber optics, high speed internet, telephone and Voip telephone systems.

Internet

Gems Telecom offers Internet by Cable but also by fiber.

Choose from a broad range of plans and save even more with the internet + telephone combo plans.

telephone
    The mobile telephone plans are very varied. Find basic plans with the:
  • Traditional Phone Line
  • VOIP - Local Business line
  • VOIP - Canadian Business Line
  • etc. and much more!

11 reviews

(3.2/5)
Gemstelecom https://www.planhub.ca/img/logo/internet/gemstelecom.png 11 3.2
Gemstelecom
1
2020-09-20

Hello,
Not sure who gave the company a good score, Im personally waited for ~15days to get the internet working, and finally gave up and switch to another provider. Took them 1week to send a new modem, when the new modem arrived it also didnt work, 20calls to support didnt help either. Pay 10$ more and get the internet in less than 24h.

PlanHub
Gemstelecom
1
2020-07-11

Uploads speeds have been cut in half of that promised even with a new installation made by the technician and new CAT8 cables. Only get 75% of the download speed indicated almost all the time. We keep getting hung up on when we call customer service and it is very difficult to talk to someone. It's a scam after all!

PlanHub
Gemstelecom
5
2020-03-09

Got internet recently, so for so good, no issues, speed as advertiesed.

PlanHub
Gemstelecom
5
2020-02-29

I have been a subscriber since May 2014. Very satisfied with the service. I had a modem problem that was replaced quickly. I have a 2 year contract at $ 45 / month for 15 Mbps ill. with phone with 2 months free. What more could you ask for.

PlanHub
Gemstelecom
1
2020-02-26

Bad service, many cuts put on the back of Cogeco. I called 3-4 times, only one tech told me that it could be the modem the problem but that he could not do anything on the weekend that I had to call the week if I still had problems. An average wait of 30 minutes on the phone dissuaded me from calling again. I called to cancel when we missed the Internet for 8 hours a day. I was told that I would pay the $ 50 fee because I didn't mean often enough that I had line problems. I should have received a confirmation email, unfortunately I do not have internet ...

PlanHub
Gemstelecom
4
2020-07-17
PlanHub
Gemstelecom
4
2020-06-10
PlanHub
Gemstelecom
4
2020-05-11
PlanHub
Gemstelecom
1
2020-05-04
PlanHub
Gemstelecom
5
2020-04-25
PlanHub
Gemstelecom
5
2020-03-02
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