Oxio

40 reviews

(4.3/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
80% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Network Coverage of Oxio

Oxio offers residential internet plans in the following cities: Montréal , Ottawa , Laval , Quebec City , Gatineau , Windsor , Québec , Saguenay , Trois-Rivières , Hamilton , Longueuil , St Catharines , Sherbrooke , Burlington , Oakville , Drummondville , Lévis , Kingston , Shawinigan ,

Find the best & cheapest Oxio home internet plans in Canada

Oxio offers 4 Internet plans in Canada
They offer speeds from 15Mbps to 120Mbps and prices from $30 to $65. They offer the following technologies: cable

Unlimited

Residential 15Mbps 15 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $30 Average monthly price over 2 years $720 For 2 years Get more details
Residential 60Mbps 60 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $45 Average monthly price over 2 years $1080 For 2 years Get more details
Residential 120Mbps 120 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $65 Average monthly price over 2 years $1560 For 2 years Get more details
Residential 30Mbps 30 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $40 Average monthly price over 2 years $960 For 2 years Get more details

Cheapest

Residential 15Mbps 15 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $30 Average monthly price over 2 years $720 For 2 years Get more details
Residential 30Mbps 30 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $40 Average monthly price over 2 years $960 For 2 years Get more details
Residential 60Mbps 60 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $45 Average monthly price over 2 years $1080 For 2 years Get more details
Residential 120Mbps 120 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $65 Average monthly price over 2 years $1560 For 2 years Get more details

Fastest

Residential 120Mbps 120 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $65 Average monthly price over 2 years $1560 For 2 years Get more details
Residential 60Mbps 60 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $45 Average monthly price over 2 years $1080 For 2 years Get more details
Residential 30Mbps 30 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $40 Average monthly price over 2 years $960 For 2 years Get more details
Residential 15Mbps 15 Mbps Cable Download speed Unlimited Monthly usage $0 Upfront payment $30 Average monthly price over 2 years $720 For 2 years Get more details

More about Oxio

40 reviews

(4.3/5)
Oxio https://www.planhub.ca/img/logo/internet/oxio.png 40 4.3
Oxio
5
2020-09-10

**Voici au passage un code de référencement pour obtenir 25 $ sur votre 2e mois : RA2VLHK**

J'ai reçu mes équipements très rapidement et le service client est toujours disponible pour répondre à nos questions.
La seule raison pour laquelle j'enlève une étoile, c'est que parfois il s'écoule un certain laps de temps avant que quelqu'un commence à nous répondre (1h à 1h30).

En revanche à ce prix là, c'est imbattable!

PlanHub
Oxio
5
2020-08-18

Pour 25$ de rabais utiliser le code: RPPLGFS
Le service est bon mais prenez vous au moins 3-4 semaines d'avance pour l'installation.

PlanHub
Oxio
4
2020-08-02

Utilisez le code RCR1RC8 pour 25$ de rabais initial, en plus du premier mois gratuit !

Bon allons-y pour le review. Enfin une compagnie qui comprend qu'on n'a pas besoin de Gazillions de Mbits/sec. Oxio garde des vitesses respectables à très bons prix. J'utilise 15 Mbits/sec et je n'ai aucun problème de streaming et de conférence Zoom pour télétravail.

Le seul hic qu'on peut leur reprocher est la transition et c'est la seule raison pourquoi je ne leur donne pas 5 étoiles. Ils dépendent en effet de Videotron pour la transition ... et mettons que Videotron n'a pas vraiment envi d'aider ses concurents (j'ai été 5 jours sans internet, d'autres parlent de semaines !). DONC, pour être certain de ne pas vous retrouver sans internet, n'annulez pas votre abonnement à votre ancien fournisseur tant que Oxio n'a pas pris le relai. Au gros pire des cas, vous "payerez" aux deux places quelques jours (genre 2$/jours), c'est beaucoup mieux que de ne plus avoir internet, croyez moi !

PlanHub
Oxio
1
2020-07-10

Poor installation planning. After 3 weeks waiting for installation, they sent the equipment on Friday afternoon for installation on previous Tuesday. As a result, the technician does not find the equipment and does not complete the installation. 3 days later I still have no solution

PlanHub
Oxio
5
2020-07-09

The internet still did not work 3 hours after installation but a simple text message to Oxio, and 30 min later, everything was set, no endless waiting on the phone!

I pay $ 45 for 60Mb / s but in fact I have 67Mb / s. I died laughing! Normally we pay more and they don't even provide the promised speed ... long live the competition with the giants!

If you want even more for your money, enter this promo code: R446F2X for $ 25 off!

PlanHub
Oxio
4
2020-07-06

Internet really OK and stable most of the time. Recurring phone problem.

PlanHub
Oxio
1
2020-07-03

Unfortunatly, they send the equipment before our moving in our new apartment and it got stolen. We didn't have our internet on time. They don't offer support by telephone, only online. Which is very annoying because it looks like they don't really care about the customer by hiding behind a computer. Probably they offer good internet, but we couldn't try it because we needed it as soon as possible to start working from home. They couldn't offer us support so we can receive another equipment fast enough.

PlanHub
Oxio
3
2020-03-11

IT SEEMS THE SLOWNESS OF THE NETWORK SHOULD BE CORRECTED BY APRIL

PlanHub
Oxio
5
2020-02-27

Services with oxio are stable and I even get a better speed that I'm supposed to pay for (I pay for 60 mbit/s and often get 70 mbit/s). The support is also really amazing ! Highly recommend it.

PlanHub
Oxio
5
2020-02-27

Service à la clientèle rapide, amical et très efficace, très bon prix également!

PlanHub
Oxio
5
2020-02-27

A first example of simplicity, transparency and humanity in telecom!

PlanHub
Oxio
5
2020-02-17

I have been with Oxio for several months and I have no bad comments, no reason to regret my choice. Simple, efficient and affordable. I will never come back with Videotron or Bell again !!

PlanHub
Oxio
5
2020-09-20
PlanHub
Oxio
1
2020-09-08
PlanHub
Oxio
4
2020-09-08
PlanHub
Oxio
5
2020-09-02
PlanHub
Oxio
5
2020-09-02
PlanHub
Oxio
2
2020-08-25
PlanHub
Oxio
4
2020-08-24
PlanHub
Oxio
5
2020-08-21
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