VIF

8 reviews

(3.9/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
75% of people would recommend this brand

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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Network Coverage of VIF

VIF offers residential internet plans in the following cities: Montréal , Ottawa , Laval , Quebec City , Gatineau , Windsor , Québec , Saguenay , Trois-Rivières , Hamilton , Longueuil , St Catharines , Sherbrooke , Burlington , Oakville , Drummondville , Lévis , Kingston , Shawinigan ,

Find the best & cheapest VIF home internet plans in Canada

VIF offers 18 Internet plans in Canada
They offer speeds from 15Mbps to 400Mbps and prices from $35.99 to $90.78. They offer the following technologies: cable, dsl-fttn

Unlimited

Cable 15 15 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $39.95 Average monthly price over 2 years $958.80 For 2 years Get more details
Cable 30 30 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $42.45 Average monthly price over 2 years $1018.80 For 2 years Get more details
Cable 60 60 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $54.95 Average monthly price over 2 years $1318.80 For 2 years Get more details
Cable 100 100 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $52.45 Average monthly price over 2 years $1258.80 For 2 years Get more details
Cable 200 200 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $77.45 Average monthly price over 2 years $1858.80 For 2 years Get more details

Cheapest

Cable 15 15 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $38.50 Average monthly price over 2 years $923.88 For 2 years Get more details
Cable 15 15 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $39.95 Average monthly price over 2 years $958.80 For 2 years Get more details
VDSL 15 15 Mbps DSL/FTTN Download speed Unlimited Monthly usage $60 Upfront payment $35.99 Average monthly price over 2 years $863.85 For 2 years Get more details
VDSL 15 15 Mbps DSL/FTTN Download speed Unlimited Monthly usage $60 Upfront payment $37.45 Average monthly price over 2 years $898.80 For 2 years Get more details
VDSL 50 50 Mbps DSL/FTTN Download speed Unlimited Monthly usage $140 Upfront payment $46.62 Average monthly price over 2 years $1118.84 For 2 years Get more details

Fastest

Cable 400 400 Mbps Cable Download speed Unlimited Monthly usage $260 Upfront payment $87.45 Average monthly price over 2 years $2098.85 For 2 years Get more details
Cable 400 400 Mbps Cable Download speed Unlimited Monthly usage $260 Upfront payment $90.78 Average monthly price over 2 years $2178.80 For 2 years Get more details
Cable 200 200 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $74.54 Average monthly price over 2 years $1788.84 For 2 years Get more details
Cable 200 200 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $77.45 Average monthly price over 2 years $1858.80 For 2 years Get more details
Cable 100 100 Mbps Cable Download speed Unlimited Monthly usage $60 Upfront payment $52.45 Average monthly price over 2 years $1258.80 For 2 years Get more details

More about VIF

vif logo
Date de fondation

1994

Couverture réseau

Canada et États-unis

À propos

VIF est un fournisseur d’accès Internet haute vitesse et de téléphonie pour résidents et entreprises au Canada et aux États-unis. Fondée en 1994, cet opérateur propose également l’hébergement de site web.

8 reviews

(3.9/5)
VIF https://www.planhub.ca/img/logo/internet/vif-internet.png 8 3.9
VIF
5
2020-03-10

A better price for a service that is equivalent to other bigger providers. I have been with vif-Internet for 6 years now and I have never had a problem with this provider in all this time.

PlanHub
VIF
2
2020-02-26

I have been with Vif for 4 years without any problems. Until a storm took place in Quebec (Vif is based in Mtl).
A wire disconnected outside. It took 2 weeks before they agreed to send a technician on site. They made me do a ton of tests, replace the modem, be forced to borrow a laptop from a friend because they wanted to test with this equipment that I do not have, I am told that they will call me, I am told that they are doing other tests the next day, I am called at work to do tests !, I never spoke with the same person, etc. I spent hours on the cell phone with them at my expense for nothing. Until they decided 12 days later to send someone. That it was the problem with the telephone pole.
I never had credit, no refunds, no offers when I unsubscribed, no apologies from customer service. 14 days without internet in 2019 is long. Vif when you don't live in Montreal is not a good idea. For me, it's never again.

PlanHub
VIF
4
2020-02-25

The Internet speed test as well as the proposed price displayed by Planhub correspond quite well to what we have with Vif-internet.
Knowing that the speed can fluctuate depending on the day and time, the test reveals a speed of almost 8 for a price of $ 24.99 per month + taxes.
It would also be a good idea for Planhub to list the annual rates, as there are Internet providers that offer an annual payment VS monthly payments.
It is good to know that sometimes, by paying once a year, the price is cheaper than monthly! That is what we do: an annual payment. We save several $$ compared to monthly payments ...

PlanHub
VIF
5
2020-02-25

I've been with Vif Internet 60M cable for 6 years
Breakdowns are rare but not non-existent (1 or 2 per year)
The speed is very stable
Slow customer service (but very may be required)
As the price is very competitive I recommend

PlanHub
VIF
5
2020-02-16

not expensive & worth its value

PlanHub
VIF
4
2020-06-04
PlanHub
VIF
4
2020-05-17
PlanHub
VIF
2
2020-04-13
PlanHub

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